Let Salesforce be your pathway to creating an innovative business

Salesforce in a nutshell 
Cloud-Powered Customization, AI Brilliance, 
and Seamless Scalability

Customer-centric experiences have become the focal point of today’s businesses. To be genuinely customer-focused, you have to be familiar with your customer base, their preferences and the context in which they interact with your organization. One of the most important advantages of the CRM systems is that they have brought several departments together and have enabled teams to collaborate more effectively and efficiently by granting them access to the same data.

What is Salesforce

Salesforce is the world’s #1 CRM and Enterprise Cloud Computing platform. Essentially, Salesforce is at the forefront of crafting cloud-based software designed to help businesses discover additional leads, close more deals, and impress customers through exceptional service.

Key Modules

Sales Cloud
Service Cloud
Marketing Cloud
Commerce Cloud
Data Cloud

How Salesforce Will Help You

Cross-functional insights and reporting

While data play a crucial role in informing strategic decisions, they only acquire meaning if they are filtered, sorted out, interpreted, and transformed into actionable insights. In this manner, data becomes readily available for use by multiple teams, who have a single, unified view of each customer and access to all pertinent information.

Customer-centric automation

As the platform consistently loads information and insights about your audience, market, and industry, you gain the ability to craft messaging and outreach that is more personalized, addressing the unique needs of each customer. In this way, you can have both dynamic content and automated communication.

Collaboration Made Simple

As the CRM platform acts as a documentation of conversations, needs, engagements, remarks and contact info, and benefits from its cloud-based nature -ensuring the information is up to date- all your team members can easily retrieve records from anywhere.

AI included in any workflow, user, department, and industry

The Einstein Platform crafts emails enriched with customer data, generates sales call summaries, informs conversations; ensures customer satisfaction in support interactions with relevant information; enhances personalization and productivity in marketing with predictive and generative AI; and tailors’ customer and seller interactions using advanced AI ecommerce tools.

Why Choose Real Consulting as 
Your Salesforce Partner?

Credible and Reputable partner of Salesforce: Choosing Real Consulting as your Salesforce partner means partnering with a recognized entity, endorsed by Salesforce.

See how customers are succeding with Salesforce solutions

Need more information about SALESFORCE?

Contact us