QUALITY POLICY
REAL CONSULTING BUSINESS SOLUTIONS INFORMATICS S.A.
At REAL CONSULTING BUSINESS SOLUTIONS INFORMATICS S.A., the fundamental principle and commitment of the Management, as well as the effort of every member of our team, is to provide our customers with reliable products and services that fully meet their requirements and expectations, as well as all relevant legislative and regulatory provisions.
To achieve this, we have developed and implemented a Quality Management System in accordance with ISO 9001:2015 and provide all the necessary resources for its operation. Our ongoing objective and firm commitment is to fully comply with the requirements of the standard and to continuously improve the effectiveness of our Quality Management System.
In alignment with the evolving requirements of ISO 9001 and the global context, the company recognizes that climate change may influence its business environment, stakeholder expectations, and the quality of services provided. As such, we consider the risks and opportunities arising from climate-related issues when planning and implementing our quality-related processes.
The company’s Management, through regular and extraordinary meetings established for the review of the Quality Management System, sets measurable quality objectives consistent with the quality policy. These objectives are continuously monitored to ensure the adequacy and effectiveness of the system, and the suitability of the Quality Policy is reviewed.
The company’s general quality objectives are:
- The creation of stable, long-term relationships with customers for mutual benefit.
- The security of information and data managed.
- Focus and continuous monitoring of the ever-evolving needs.
- The selection of suitable people, technical resources, and methodologies.
- The reliable and timely completion of tasks within the predefined time limits.
- Continuous investment in the development of specialized solutions that meet customers’ requirements and expectations.
To achieve these goals, the company provides:
- Highly educated personnel.
- Modern expertise for the development and management of projects.
- Advanced technology equipment.